Browse by section to quickly find information about your NissanConnectTM system, or refer to your Nissan owner’s manual for more details.

General

What is NissanConnectTM?

NissanConnectTM is a state-of-the-art integrated audio, navigation[*], and communication system that connects with your smartphone to enhance your driving experience, and help minimize distractions. Controlled through a dash-mounted, centrally located screen, NissanConnectTM is available with hands-free calling and texting, streaming audio, navigation, a collection of popular smartphone apps, and lots more.

NissanConnectTM Overview NissanConnectTM Features & Vehicles

How much does NissanConnectTM cost?

Since multiple NissanConnectTM systems are available, features will differ. Please refer to the Features & Vehicles section of the NissanConnectTM website at NissanUSA.com/connect.

Is it possible to try NissanConnectTM before making a purchase?

Yes, you can try our interactive simulators to find out how easy-to-use NissanConnectTM really is.

NissanConnectTM Simulators

How does NissanConnectTM Apps work?

It connects your smartphone to your vehicle, delivering apps, features, and services that you can personalize to your Nissan.

Watch an introduction to NissanConnectTM NissanConnectTM Features & Vehicles Print or save a NissanConnectTM Quick Guide

Why should I get a system with NissanConnectTM Apps if I already have the apps on my phone?

NissanConnect™ Apps appear on your vehicle's display screen, making it easy and convenient to operate. You'll now be able to more easily enjoy your apps on the go, and in the car.

Does NissanConnectTM use voice recognition technology?

Voice recognition is available on certain NissanConnectTM systems. Some of the apps and features enable voice recognition, while others read out app data using text to speech.

How can I tell if I have the latest version of the NissanConnectTM companion app?

Check the Apple App Store, or Google Play to make sure you have the latest version.

I have a Blackberry / Windows phone. Can I use NissanConnectTM Apps?

NissanConnect™ Apps is currently available for Apple and Android operating systems.

NissanConnectTM Terms & Conditions

Can prior model year vehicles be upgraded with new software that is compatible with NissanConnect™ Apps?

No

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Enrollment & Activation

What information do I need to sign up for a NissanConnectTM account?

To create your NissanConnectTM account, you'll need a corresponding Nissan Owner Portal account. Your Username and Password will be used to log in to the NissanConnectTM companion app. To complete your Owner Portal registration, you'll need to have your VIN handy.

Nissan Owner's Login & Registration

How long does it take to create a NissanConnectTM account?

Enrolling is quick, and easy. Just install the NissanConnectTM smartphone app, create your account, and—depending on your phone and system—either pair your smartphone to the vehicle, or plug in using the USB cable. [*] You'll be able to customize apps and services to your liking.

Registering for Connected Services Nissan Owner's Login & Registration

Can I register my NissanConnectTM system without creating an account?

NissanConnectTM requires separate enrollment and registration processes, so you'll still need to create your account.

How do I create my NissanConnectTM Apps account?

You can create your NissanConnectTM account directly through the NissanConnectTM smartphone App, or through the Nissan Owner Portal at Owners.NissanUSA.com.

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Connecting Your Phone

Does NissanConnectTM Apps use my smartphone data plan?

Yes, NissanConnectTM Apps relies on your smartphone data plan to access the content and services that the apps you use require. Standard data rates will apply.

Does NissanConnectTM enrollment require my smartphone to be tethered by cord?

Only if you're connecting an iPhone® to a NissanConnectTM system equipped with navigation. Otherwise, your smartphone will use a Bluetooth® connection [*].

Does NissanConnectTM Apps support multiple phones and drivers?

Yes, you can have different mobile devices paired via Bluetooth®. However, connections will be prioritized by the order in which the phones were paired to the vehicle. [*]

If two owners with a connected smartphone are in the same vehicle, which phone's data does NissanConnectTM display?

When two Bluetooth®-enabled smartphones are detected, the phone that was most recently connected to the vehicle will take priority. To learn how to change that selection, go to NissanUSA.com/Bluetooth. [*]

NissanConnectTM with Navigation + NissanConnectTM Apps Bluetooth® Connecting Procedures

Why does my iPhone® need to be connected via USB to my vehicle in order to use NissanConnect™ Apps?

Apple's operating system doesn't support the full range of Bluetooth® connectivity. This isn't unique to Nissan. [*]

How do I link my smartphone to the NissanConnectTM system?

If you're connecting an iPhone® to a NissanConnectTM system equipped with navigation, you'll need to plug in using the USB cable. [*] Otherwise, connect your smartphone through Bluetooth®. [*]

Is my iPhone® required to be physically connected to the vehicle to utilize all NissanConnect™ features?

It will need to be connected via USB cable to play music stored on your device. [*] Additionally, if your NissanConnectTM system is equipped with navigation, your iPhone® must be tethered to download and use NissanConnectTM in your vehicle.

Will the vehicle charge my iPhone® while connected to the USB port?

Yes.

Does my iPhone® need to be tethered by cord to download emails or texts?

Yes.

Which versions of Apple iOS are supported by NissanConnect™?

Due to the changing versions of the operating system, please reference NissanUSA.com/Bluetooth for full compatibility.

Which versions of Android phones and operating systems are supported by NissanConnectTM?

Due to the wide variety of Android devices and operating systems, please reference NissanUSA.com/Bluetooth for full compatibility information.

How do I know if my smartphone is compatible with NissanConnectTM?

For a list of compatible smartphones, please visit NissanUSA.com/Bluetooth.

I'm having trouble connecting my NissanConnect™ app to my vehicle. What can I do?

I’m experiencing problems connecting the NissanConnect™ App with my vehicle’s non-navigation audio system while connected via Bluetooth. What can I do?

  • 1. Open the NissanConnect™ app and sign in using your Nissan Owner Portal account credentials, or select "Demo" mode or "Use as Guest" mode.

  • 2. Turn the vehicle ignition off and restart the vehicle and/or toggle Bluetooth off and then on again using the audio system Bluetooth menu.


I’m experiencing problems connecting the NissanConnect™ App with my vehicle’s navigation audio system while connected via Bluetooth. What can I do?

  • 1. Open the NissanConnect™ App and sign in using your Nissan Owner Portal account credentials, or select "Demo" mode or "Use as Guest" mode.

  • 2. Press the APPS button on your audio system, then press the My Apps button on the screen to connect.
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Apps & Features

What NissanConnectTM functions are limited when driving?

Driver distraction regulations may cause certain functions to be unavailable while driving. For example, keyboard entry is only available when the vehicle is stationary.

Can I type while driving?

No, the keyboard is locked for safety while driving. However, you can use voice commands and customizable pre-loaded responses.

Which apps are included with NissanConnectTM Apps?

The list of currently available apps can be viewed in the 'Manage My Apps' section of the NissanConnectTM Web Portal, in the NissanConnectTM companion App, or in the Features and Vehicles section of the NissanConnectTM website.

See all apps and features

Are there additional apps I can add to my account?

Certain NissanConnectTM systems offer Premium apps that you can subscribe to, at an additional cost. When Premium apps are available, they will be displayed in the 'Manage My Apps' section of the NissanConnectTM Web Portal, and in the NissanConnectTM companion app.

What features will my NissanConnectTM system include?

Since multiple NissanConnectTM systems are available, features will differ. Please refer to the Features & Vehicles section of the NissanConnectTM website at NissanUSA.com/connect.

Do I need to download certain apps on my smartphone before I can use them with my NissanConnectTM system?

The 'Manage My Apps' section of the NissanConnectTM Web Portal, and the NissanConnectTM companion app will display a smartphone icon next to any apps that need to be downloaded from your app store.

Nissan Owner's Portal

Can I use NissanConnectTM Apps services while driving?

Yes, all NissanConnectTM Apps are available while the vehicle is in motion, but certain functions may be limited to prevent driver distractions. Keyboard entry, for example, is only available when the vehicle is stationary.

Will location-based apps work on NissanConnect™ systems without Navigation?

Location-based apps will not be available on vehicles without NAV. Apps with POI functionality—such as Facebook—will still be available, but the POI component of that app will not work. [*]

How many Google™ Send-to-Car destinations will my navigation save?

Your vehicle will show the 50 most recent destinations sent via Google™ Send-to-Car. If you have more than 50 destinations, the oldest will drop off as new destinations are sent to your vehicle.

Is SiriusXM All Access available on all vehicles equipped with satellite radio?

Yes. Customers who buy or lease a new Nissan equipped with SiriusXM can receive a free 3-month trial to the XM All Access package. With this package you'll enjoy over 150 channels in your Nissan, plus over 160 channels on your computer, smartphone, or tablet with SiriusXM Internet Radio. [*]

Which vehicles come equipped with SiriusXM Travel Link? [*]

Please refer to NissanUSA.com/connect/features-app for the latest listing of vehicles.

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Privacy

Should I be concerned about personal data security when connecting my smartphone to my NissanConnect™ system?

The NissanConnect™ system does not access the personal information stored on your smartphone, such as address book, but will require certain credentials for access to subscribed apps, such as Facebook.

Does NissanConnectTM retain my billing information?

No personal billing information is stored in your NissanConnectTM system.

Does NissanConnectTM Apps store any personal app data in its system?

It temporarily stores session information, but removes the data the next time you log in to your NissanConnectTM system.

Where can I find Nissan's privacy policy?

Where can I find the NissanConnectTM Terms & Conditions?

Please click here to review the terms and conditions.

NissanConnectTM Terms & Conditions

How do I opt out of marketing communications and promotions from NissanConnectTM?

Please click HERE to unsubscribe.

NissanConnectTM Terms & Conditions
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