We Value Your Privacy
Nissan North America collects information from our users at several different points on our Web site. Nissan North America is the sole owner of the information collected on this site (except that our subsidiary Nissan Motor Acceptance Corporation owns information collected from credit pre-approval applications). We will not sell or rent this information to others. We will only share this information with our affiliates and dealers, and marketing partners contracted to do business on our behalf (e.g., brochure fulfillment).
If you provide your Social Security Number to us, we will (1) Protect the confidentiality of Social Security numbers, (2) prohibit unlawful disclosure of Social Security numbers, and (3) limit access to Social Security numbers.
Nissan North America uses two types of user information: anonymous information gathered from cookies and log files, and personal information you provide us for certain services. See below for definitions of each of these methods.
Anonymous Information - Cookies and Log Files
Use of Nissan Websites
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). If a user rejects or deletes the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to receive notification of special offers, or participate in any contests that may take place. Cookies also enable us to track and aggregate clickstream behavior data. By doing this we can better target the interests of our users and enhance their experience on our site.
Nissan also maintains standard web logs that record data about all visitors to this Web site. These logs may contain:
- The Internet domain from which you access this site.
- Your IP address (Your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you).
- The type of browser and operating system you use.
- The date and time you visited this site.
- The pages you viewed on this site.
- The address of the Web site from which you linked.
Nissan uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.
Volunteering Personal Information
Users may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for us to provide them with services such as brochure and information requests, surveys and contests, site announcements, and special offers at the time of the request or in the future. If you would like to have your e-mail address removed from our list, click the “unsubscribe” link and enter your e-mail address. Or you can call or send regular mail to remove yourself from the list (see contact information below).
If a user's personal information changes, we will endeavor to provide a way to correct or update that user's personal data provided to us. This can be done by e-mailing email@example.com or by contacting Nissan Consumer Affairs as outlined below.
E-mail a Friend
If a user elects to e-mail a friend from this Web site, a function available from the Design Your Vehicle page, we ask for the friend's e-mail address. Nissan North America captures this information for the sole purpose of sending this one-time e-mail.
Nissan takes all reasonable precautions to protect our users' information, both while the information is being transmitted and after it is received by us.
Furthermore, once the information has been received by us, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. If you have any questions about the security of our Web site, you can send an e-mail to firstname.lastname@example.org.
This Web site contains links to other sites. Please be aware that Nissan North America is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each Web site that collects personal information. This privacy statement applies solely to information collected by this Web site.
Notification of Changes
Nissan may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for Nissan. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.
We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, Nissan will notify the effected user by e-mail that such disclosure will or has occurred.
We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of Nissan and/or this Web site.
Nissan does not knowingly allow anyone under the age of 13 to participate in any services offered on our Web site which requires the submission of user information. If we learn that a user is under 13 and has submitted user information to us, we will delete that information as promptly as possible.
Nissan Contact Information
To contact Nissan online you may click on the "Contact Nissan" link below. To contact Nissan offline you can send mail to:
Nissan North America Consumer Affairs
Attn. NissanUSA.com Privacy
P.O. Box 685003
Franklin TN 37068-5003
Or, during business hours, call 1-800-NISSAN1.
NissanConnect Privacy Notice
INFORMATION WE COLLECT: We collect information about you and your vehicle several different ways: (i) from what you and the dealer provide to us when you use NissanConnect services during a trial period or demonstration mode, subscribe to NissanConnect services, or buy or lease a Nissan vehicle; (ii) from your use of your vehicle; (iii) from calls or emails between us or our third party service providers; (iv) from our wireless or satellite carriers; and (v) from the vehicle itself.
The vehicle and driving information we may obtain from the vehicle includes, without limitation, (a) information about the vehicle and its operation, including without limitation, Vehicle Identification Number, GPS and navigation information, speed and distance information, driving habit and style, battery use management information, battery charging history1, battery deterioration information1, electrical system functions1, diagnostic trouble codes, maintenance conditions, software version information, and other data to assist in identifying and analyzing the performance of the vehicle; (b) information about your use of the vehicle and any corresponding services, websites and smartphone applications; and (c) data about accidents involving the vehicle (for example, the direction from which the vehicle was hit and which air bags have deployed).
1For the Nissan LEAF™
USE AND SHARING OF INFORMATION: You agree that we can, subject to applicable law, use any of this information we collect, and provide such information to applicable third party service providers, to emergency contacts provided by you, or law enforcement or other governmental entities, to: (i) provide certain services to you or your vehicle (including, but not limited to, sharing that information with roadside assistance providers, emergency service providers, or others, as needed as part of our delivery of services); (ii) perform an analysis of service usage and maintenance conditions, (iii) communicate with you about your account; (iv) analyze the vehicle performance, and combine with and compare to data gathered from other Nissan vehicle owners in order to be able to determine aggregate product usage; (v) help you to maintain the vehicle; (vi) evaluate and improve vehicle quality and any services related to the vehicle; (vii) prevent fraud or misuse of your vehicle or any related services; (viii) comply with the law and any and all legal requirements, including valid court orders; (ix) protect the rights, property, or safety of you or others; (x) offer you new or additional products or services; (xi) perform market research, or (xii) for purposes of processing the information collected. We may also use your information to offer you new or additional products or services, or share with companies affiliated with Nissan for joint marketing initiatives, subject to applicable law or your consent where required. We will not share personal information with any other marketers for their own use without your express consent. This list is not meant to be exhaustive.
You understand that, for quality assurance purposes, we (including our third party service providers) may monitor and record conversations between our (including our third party service providers) respective response centers and the vehicle occupants. We (including our third party service providers) may also monitor and record any calls coming into our (including our third party service providers) response centers from any source. Therefore, for yourself, the occupants and anyone contacting us on your behalf, you: (i) consent to all such monitoring and recording and, (ii) release us, third party beneficiaries and any wireless carrier(s) from claims, liabilities and losses that may result from any such monitored and/or recorded conversations.
We may use your information for any purpose or share it with any third party if we anonymize the information so that it no longer reasonably identifies you or your vehicle. Anonymization requires altering your information so re-identification requires use of only non-public sources. Wherever possible, we require third party service provider use of the information to be anonymized or protected in accordance with our information security policies. We limit who we share your information with and the legitimate business purposes for which it can be used.
YOUR CHOICES ABOUT COLLECTION, USE AND SHARING OF INFORMATION: You have certain choices about the information we collect, use or share. You may choose not to receive marketing communications from Nissan. For questions and to unsubscribe from marketing communications, please visit http://www.nissanusa.com/global/privacy or contact Nissan through one of the various choices provided at the end of this Notice on "How to Contact Nissan." Please note that even if you choose not to receive marketing communications from us, you still may receive communications regarding the status of any of the NissanConnect services, your account, and any other service related issues and updates that will allow us to provide you with the optimal user experience.
[For Nissan LEAF™ vehicles only]: In addition, you will be required to acknowledge, via a pop-up consent statement presented on the navigation screen of the Nissan LEAF, that the Nissan LEAF transmits recorded vehicle data to Nissan. If you click on the "I DECLINE" button, certain information and data may not be available for your use. Some collection and sharing practices are tied to the telematics services we offer. By declining and stopping the collecting and sharing of some information, you are willing to accepted limited functionality of the telematics services. Please note that even if you choose to decline, some limited vehicle data may still be collected to improve vehicle quality and any services related to the vehicle.
UPDATING YOUR ACCOUNT INFORMATION: It is your obligation to correct or update the subscription information provided when you subscribe to NissanConnect services or buy or lease a Nissan vehicle when that information changes. If you do not notify us of a sale or transfer of your vehicle, we may continue to send reports or other information about the vehicle or the account to the address currently on file with us and/or new owner. In such case, we are not responsible for any privacy related damages you may suffer.
SAFEGUARDING YOUR INFORMATION: We are committed to keeping your personal information secure. We have appropriate technical, administrative and physical procedures and information security policies in place to safeguard your information from loss, misuse, or alteration. We limit access to personal information to individuals who have a business need consistent with the reason the information was provided. Wherever possible, we require our third party service providers to protect your information in accordance with our information security policies.
Because certain communications and information collected from your vehicle is provided through wireless and satellite networks, we cannot promise or guarantee that the communications will not be intercepted by others. You agree that Nissan will not be liable for any damages for any loss of privacy occurring in communication over such networks.
We may keep the information we collect until we no longer need the information to provide services to you, to operate our business, to enable us to communicate with you, for our research, evaluation of use, or troubleshooting purposes, for our analysis to improve vehicle quality or services, or to satisfy our legal or contractual obligations.
RELATED PRIVACY NOTICES: Some services, including but not limited to NissanConnect Services and its related app, are provided to you by SiriusXM Radio, Inc. and the NissanConnect mobile app that we offer, are governed by their own privacy notice and terms of service that should be read together with this Privacy Notice. Nissan privacy notices are available at http://www.nissanusa.com/global/privacy, https://owners.nissanusa.com/nowners/, http://www.nissanusa.com/connect/, or http://www.nissan.ca/en/connect. The SiriusXM privacy notice is available at http://www.siriusxm.com/. Other third party service providers needed for delivery of the services, such as those companies that provide wireless services, and satellite radio services, also have their own privacy notices. Those privacy notices and subscriber terms and conditions are separate from this Privacy Notice. Please also refer to those privacy notices and your Subscription Agreement terms and conditions for more details and how your information is collected, used, and shared.
HOW TO CONTACT US: To contact Nissan online you may click on the "Contact Nissan" link at http://www.nissanusa.com/global/privacy. To contact Nissan offline you can send mail to:Nissan North America Consumer Affairs
Attn. NissanUSA.com Privacy
P.O. Box 685003
Franklin TN 37068-5003
Or, during business hours, call 1-800-NISSAN1
|Facts||What Does Nissan Motor Acceptance Corporation Do With Your Personal Information?|
|Why?||Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.|
|What?||The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
|How?||All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Nissan Motor Acceptance Corporation chooses to share; and whether you can limit this sharing.|
|Reasons we can share your personal information||Does Nissan Motor Acceptance Corporation share?||Can you limit this sharing?|
|For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||YES||NO|
|For our marketing purposes - to offer our products and services to you||YES||NO|
|For joint marketing with other financial companies||YES||NO|
|For our affiliates' everyday business purposes - information about your transactions and experiences||YES||NO|
|For our affiliates' everyday business purposes - information about your creditworthiness||NO||We don't share|
|For nonaffiliates to market to you||NO||We don't share|
|Questions?||Go to www.nissanfinance.com|
|Who we are|
|Who is providing this notice?||Nissan Motor Acceptance Corporation (NMAC) and Nissan-Infiniti LT (NILT), for whom NMAC acts as servicer.|
|What we do|
|How does Nissan Motor Acceptance Corporation protect my personal information?||To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.|
|How does Nissan Motor Acceptance Corporation collect my personal information?||We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
|Why can't I limit all sharing?||Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
|Affiliates||Companies related by common ownership or control. They can be financial and nonfinancial companies.
|Nonaffiliates||Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|Joint marketing||A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include
|Other important information|
|In California, NMAC does not share with Nissan dealers or other financial institutions for joint marketing, but does share with Nissan dealers so we can offer you incentives, discounts or bonus programs.|
Copyright / Trademark Information
The Nissan names, logos and slogans are trademarks owned by or licensed to Nissan Motor Co. Ltd. and/or its North American Subsidiaries. Homelink is a registered trademark of Johnson Controls, Inc. Birdview is a trademark of Clarion Co., Ltd. The Bluetooth wordmark and logos are owned by The Bluetooth SIG, Inc. and any use of such marks by Nissan is under a license. Other trademarks and trade names are those of its respective owners. The XM name, XM NavTraffic and related logos are registered trademarks of XM Satellite Radio Inc. Sirius and related marks are trademarks of Sirius Satellite Radio Inc. ©2008 Nissan North America, Inc. All rights reserved. Materials contained on this Web site may not be used or reproduced without written permission from Nissan North America, Inc.
This Web site contains information regarding Nissan and its products and promotional programs. All illustrations, photographs and specifications on this Web site are based on the latest product information; some vehicle parts cannot be shown in certain photographs. Some vehicles shown with optional equipment. See actual vehicles for complete accuracy. NISSAN Division of Nissan North America, Inc. reserves the right to make changes at any time, without notice, in the information contained on this Web site, including but not limited to promotional programs, prices, colors, materials, equipment, specifications and models, and to discontinue models or equipment. Availability and delivery time for particular models and equipment combinations may vary. For information on availability, additional options or accessories, contact your Nissan dealer. All specifications, options, and accessories shown on this Web site apply to the 49 continental states. Specifications, options and accessories may differ in Hawaii, U.S. territories and other countries.
This Web site may contain hypertext links to other World Wide Web sites, which are completely independent of this site. Nissan makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such hyperlink, and any hyperlink to another person or entity shall not in any manner be construed as endorsement by Nissan of such person's or entity's World Wide Web site, products or services. Your linking to any other site or web site is at your own risk.
Digital Millennium Copyright Act Notice
We are committed to complying with copyright and related laws, and we require all users of the website to comply with these laws. Accordingly, you may not store any material or content on, or disseminate any material or content over, the website in any manner that constitutes an infringement of third party intellectual property rights, including rights granted by copyright law. Owners of copyrighted works who believe that their rights under copyright law have been infringed may take advantage of certain provisions of the Digital Millennium Copyright Act of 1998 (the “DMCA”) to report alleged infringements. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is our policy to terminate privileges of any user who repeatedly infringes the copyright rights of others upon receipt of proper notification to us by the copyright owner or the copyright owner's legal agent.
If you feel that a posted message is objectionable or infringing, we encourage you to contact us immediately. Upon our receipt of a proper notice of claimed infringement under the DCMA, we will respond expeditiously to remove, or disable access to, the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the Content in issue. Our designated agent (i.e., the proper party) to whom you should address such notice is listed below.
If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our designated agent with the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed;
- a description of where the material that you claim is infringing is located on the website;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the information contained in your report is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
Our designated agent for notice of claims of copyright infringement can be reached as follows:
- Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Attn: Micol Cecchi, Sr. Counsel
- By E-mail:
Subject line: DMCA