Feature benefits

Want the best steak in town? Here's a recommendation. Need last minute seating at the theatre? No problem. From answering simple questions to performing tasks on your behalf, your live concierge team [[2839]] can help with almost any request you can imagine, including:

  • Hotel and restaurant suggestions and reservations
  • Directory assistance and driving directions
  • Travel and transportation arrangements
  • Movie listings and reviews
  • Weather forecasts
  • Product reviews and price comparisons
  • Currency exchange rates
  • City events/festivals
  • Wake up calls
  • Appointment reminders
  • Gift recommendations

You can access your live concierge team by any of the following methods. Just make sure to use the phone number or email address that you used when registering for NissanConnect Services.[[2839]]

Dial (888) 717-1411

Text your request to 88635

Email requests@nissanconcierge.com

Touch the headset icon on your NissanConnect screen to access the in-vehicle voice menu and say the word ‘Concierge’

Touch the headset icon in your MyNISSAN [[2839]] App and click Concierge to be connected via phone call

After activating the NissanConnect Services Amazon Alexa skill [[2839]] and linking your NissanConnect Services [[2839]] account, begin your request by saying, “Alexa, ask NissanConnect Services to tell my concierge…”

After linking your NissanConnect Services [[2839]] account, send your request using your NissanConnect Services Action on Google [[2839]] by beginning your request with, “Ok Google, ask NissanConnect Services to tell my concierge…”

Available on

Wondering exactly what features are on each available NissanConnect system? View System Availability & Compare to make sure you get the features that matter most to you, including the remote features of NissanConnect Services® powered by SiriusXM® (if applicable).

NissanConnect Support

Make the most of our NissanConnect features and optimize your driving experience by checking out the FAQs on our NissanConnect Support page. Here are some of the most common customer questions.

  1. How do I get Started Using NissanConnect Services?

    If you purchased your vehicle new, you may have a trial available, but you will need to enroll to take advantage of the trial. It’s never been easier to get started, just choose an option and follow the steps below.  

    Ask your dealer to enroll you at your time of purchase OR

    Rather enroll on your own time? You can also find us on the app store.

    1. Download the MyNISSAN App.

    2. Login/Register for a MyNISSAN Owner Portal Account.

  2. What is Edition ONE Nissan Concierge?

    Edition ONE Nissan Concierge is your personal concierge for a myriad of services, from restaurant suggestions and reservations to movie show times and sports scores or even general trivia answers.  Available only with the 2019 Nissan Altima Edition ONE. 

    You can contact your Edition ONE Nissan Concierge through the following methods: 

    1. Press the headset icon on the vehicle's display and say "Concierge"
    2. Through the MyNISSAN App.
    3. Using the NissanConnect Services Skill with Amazon Alexa or Action for the Google Assistant
    4. SMS Text: 88635
    5. Phone: (888) 717-1411
    6. Email: requests@nissanconcierge.com

  3. How do I subscribe to Edition ONE Nissan Concierge?

    Edition ONE Nissan Concierge is included with an active trial or subscription to NissanConnect Services for 2019 Altima Edition ONE owners.  

    The device communicates through a cellular network. Connection and signal strength may vary and be limited by location. Always give your full attention to driving. Avoid operating in such a way that you can be distracted during vehicle operation.

  4. How does Edition ONE Nissan Concierge verify my identity?

    Edition ONE Nissan Concierge requires enrollment in NissanConnect Services. Once enrolled, your phone number and vehicle VIN will be used to verify your identity. Requests can be made from the phone number on file and do not require a username/password or PIN.

NissanConnect Mobile App

NissanConnect features

Make the most of everything that NissanConnect has to offer. Check out our dedicated feature pages for more details.

2019 Nissan LEAF

System availability & compare

Want to find out exactly what features are available for the Nissan you desire? Compare our available NissanConnect systems to find the right one for you.

Contact us

If you have additional questions regarding any of the NissanConnect products, you may be able to find the answer on our NissanConnect support page. If not, get in touch with us directly through one of the convenient methods below.

Live chat

Chat in real time with a NissanConnect Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.


Email your NissanConnect questions to our team of Specialists.


Call our NissanConnect Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.