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NissanUSA.com was designed with your needs in mind. Chances are, the answer to your specific question can be found on this site.
Buying a Nissan Vehicle
Your Nissan Vehicle Purchase
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Your local Nissan dealer is a valuable resource and can assist with:
- Technical vehicle questions
- Car loan or lease
- Extended service policies
- Parts, accessories, and much more
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If you would like to send a question or comment to Nissan, please complete the form below.
We do not accept, review, or consider any unsolicited ideas or suggestions, including those for any new or improved products or offerings. Please read our Unsolicited Idea Submission Policy before completing our form below.
We do not accept, review, or consider any unsolicited ideas or suggestions, including those for any new or improved products or offerings. Please read our Unsolicited Idea Submission Policy before completing our form below.
We do not accept, review, or consider any unsolicited ideas or suggestions, including those for any new or improved products or offerings. Please read our Unsolicited Idea Submission Policy before completing our form below.
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Contact Us Directly
Nissan Consumer Affairs
Phone: 800-NISSAN-1 or (800-647-7261)
Monday through Friday:
7:00 AM to 8:00 PM CST
SMS/Text: 615-675-9353 or Chat Now
Monday through Friday:
10:00 AM or 7:00 PM CST
Mail:
P.O. Box 685003
Franklin, TN 37068-5003
NMAC-financed purchase or lease*
Nissan Motor Acceptance Company (NMAC)
For Retail Customers: (800) 456-6622
For Lease Customers: (800) 777-7018
Monday through Friday:
7:00 AM to 7:00 PM, CST
*Non-NMAC finance questions should be addressed to your finance company.
Nissan Owner Services
For MyNISSAN App, Owner Portal, and NissanConnect® Services Support
Phone: (855) 426-6628
SMS/text: (615) 675-9338
Chat Now with a Nissan Specialist
Monday through Friday:
8:00 AM to 7:00 PM CST
Nissan Cybersecurity
To report a cybersecurity related issue with our websites or mobile apps
Phone: (866) 503-3431
Monday through Friday:
8:00 AM to 5:00 PM, CST
For Vehicle / Product cybersecurity related issues, please contact Consumer Affairs (above).
Please allow 1-3 business days for a response.
EV Customer Support Team
Phone: (877) NO GAS EV (or 877-664-2738)
Monday through Friday:
11:00 AM to 7:00 PM, CST
Nissan Commercial Vehicles
Consumer Affairs and Roadside Assistance
Phone: (877) NIS-NCV1 (or 877-647-6281)
Monday through Friday:
7:00 AM to 7:00 PM, CST
ROADSIDE ASSISTANCE
Phone: 1-800-225-2476
Available 24/7
End-of-Lease Questions
Phone: (800) 778-4211
Monday through Friday:
8:00 AM to 6:00 PM, CST
NMAC Mailing Address
NMAC
P.O. Box 660360
Dallas, TX 75266
NMAC Package Delivery
NMAC
8900 Freeport Parkway
Irving, TX 75063
Do Not Sell My Info
Phone: 1-800-NIS-CCPA
Monday through Friday:
9:00 AM – 5:00 PM PST
Click to Do Not Sell My Info form
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