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Customer Support

NissanUSA.com was designed with your needs in mind. Chances are, the answer to your specific question can be found on this site.

Buying a Nissan Vehicle

Your Nissan Vehicle Purchase

Ask Your Dealer

Your local Nissan dealer is a valuable resource and can assist with:
  • Technical vehicle questions
  • Car loan or lease
  • Extended service policies
  • Parts, accessories, and much more

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Contact Us Directly

Nissan Consumer Affairs

P.O. Box 685003
Franklin, TN 37068-5003

Phone: (800) NISSAN-1 (or 800-647-7261)

Monday through Friday:
7:00 AM to 10:00 PM CST

Saturday:
7:00 AM to 5:00 PM CST

NMAC-financed purchase or lease*

Nissan Motor Acceptance Corp. (NMAC)

For Retail Customers: (800) 456-6622
For Lease Customers: (800) 777-7018

Monday through Friday:
7:00 AM to 7:00 PM, CST

*Non-NMAC finance questions should be addressed to your finance company.

Nissan Owner Services

For NissanConnect® Customer Support

The answer to your NissanConnect® question may be on the NissanConnect FAQs Page.

Phone: (855) 426-6628

Monday through Saturday:
7:00 AM to 9:00 PM CST


nissanownerservices@nissan-usa.com 
Chat Now with a NissanConnect® Specialist

NISSAN SHOPPER ASSISTANCE

Phone: (800) NISSAN-3 (or 800-647-7263)  

Monday through Friday:
8:00 AM to 7:00 PM CST

Saturday:
9:00 AM to 5:30 PM CST

Chat Now with a Product Specialist

Nissan Cybersecurity

To report a cybersecurity related issue with our vehicles or websites

Phone: (866) 503-3431

Monday through Friday:
8:00 AM to 5:00 PM, CST

EV Customer Support Team

Phone: (877) NO GAS EV (or 877-664-2738)

Monday through Friday:
7:00 AM to 7:00 PM, CST

Chat Now with an EV Support Team Member

Nissan Commercial Vehicles

Consumer Affairs and Roadside Assistance

Phone: (877) NIS-NCV1 (or 877-647-6281)

Monday through Friday:
7:00 AM to 7:00 PM, CST

ROADSIDE ASSISTANCE

PO Box 9145
Medford, MA 02155
Phone: 800-225-2476
Available 24/7

End-of-Lease Questions

Phone: (800) 778-4211

Monday through Friday:
8:00 AM to 6:00 PM, CST

NMAC Mailing Address

NMAC
P.O. Box 660360
Dallas, TX 75266

NMAC Package Delivery

NMAC
8900 Freeport Parkway
Irving, TX 75063

Do Not Sell My Info

Phone: 1-800-NIS-CCPA


Monday through Friday:
9:00 AM – 5:00 PM PST

 

Click to Do Not Sell My Info form

 

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