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- Technical vehicle questions
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- Extended service policies
- Parts, accessories, and much more
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Contact Us Directly
Nissan Consumer Affairs
Phone: 800-NISSAN-1 or (800-647-7261)
Monday through Friday:
7:00 AM to 8:00 PM CST
Saturday:
7:00 AM to 5:00 PM CST
SMS/Text: 615-675-9353 or Chat Now
Monday through Friday:
10:00 AM or 7:00 PM CST
Mail:
P.O. Box 685003
Franklin, TN 37068-5003
NMAC-financed purchase or lease*
Nissan Motor Acceptance Company (NMAC)
For Retail Customers: (800) 456-6622
For Lease Customers: (800) 777-7018
Monday through Friday:
7:00 AM to 7:00 PM, CST
*Non-NMAC finance questions should be addressed to your finance company.
Nissan Owner Services
For NissanConnect® and Nissan Owner Portal Customer Support
Phone: (855) 426-6628
SMS/text: (615) 675-9338
Chat Now with a NissanConnect® Specialist
Monday through Friday:
8:00 AM to 7:00 PM CST
NISSAN SHOPPER ASSISTANCE
Phone: (800) NISSAN-3 (or 800-647-7263)
Monday through Friday:
8:00 AM to 7:00 PM CST
Chat Now with a Product Specialist
Nissan Cybersecurity
To report a cybersecurity related issue with our vehicles or websites
Phone: (866) 503-3431
Monday through Friday:
8:00 AM to 5:00 PM, CST
EV Customer Support Team
Phone: (877) NO GAS EV (or 877-664-2738)
Monday through Friday:
11:00 AM to 7:00 PM, CST
Nissan Commercial Vehicles
Consumer Affairs and Roadside Assistance
Phone: (877) NIS-NCV1 (or 877-647-6281)
Monday through Friday:
7:00 AM to 7:00 PM, CST
ROADSIDE ASSISTANCE
PO Box 9145
Medford, MA 02155
Phone: 800-225-2476
Available 24/7
End-of-Lease Questions
Phone: (800) 778-4211
Monday through Friday:
8:00 AM to 6:00 PM, CST
NMAC Mailing Address
NMAC
P.O. Box 660360
Dallas, TX 75266
NMAC Package Delivery
NMAC
8900 Freeport Parkway
Irving, TX 75063
Do Not Sell My Info
Phone: 1-800-NIS-CCPA
Monday through Friday:
9:00 AM – 5:00 PM PST
Click to Do Not Sell My Info form
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