Q. Is this a safety recall?
Q. What is the reason for safety recall?
A. Due to a supplier issue that has since been corrected, the ABS actuator pump seal in some vehicles may leak brake fluid, causing the electric circuit board to malfunction. If this occurs, the ABS warning lamp will illuminate and remain continually illuminated on the instrument panel. However, if the vehicle continues to be operated with this condition, the leak could potentially create an electric short, which in rare instances, could result in a fire.
Q. What will be the corrective action for this voluntary safety recall campaign?
A. The dealer will inspect the serial number of the ABS actuator and, if affected, replace the actuator with a new one free of charge. If your vehicle was inspected as part of a previous recall (16V-636), your ABS actuator will be replaced with a new one, at no cost you.
Q. What model year vehicles are involved?
A. Certain MY2016-2017 Nissan Maxima, MY2015-2017 Nissan Murano and MY2017-2018 Nissan Pathfinder vehicles.
Q. Are you experiencing this condition on any other Nissan (or Infiniti) models?
A. Yes. Certain MY2017 INFINITI QX60 vehicles are also affected. Please visit http://www.infinitiusa.com/recalls-vin/ for more information about INFINITI models.
Q. How can I tell if my vehicle is affected?
A. You may enter your VIN to see if your vehicle is affected by visiting the Nissan VIN look up website at http://www.nissanusa.com/recalls-vin/ or contact Nissan Consumer Affairs at (800) 867-7669.
Q. When will parts be available to repair my vehicle?
A. Parts are available. Contact your Nissan Dealership for the inspection and repair.
Q. I previously paid to have my ABS actuator replaced, can I be reimbursed for the repair?
A. If you have paid to have your ABS actuator replaced due to the warning lamp being ON, you may be eligible for reimbursement of the related expense. Please contact Nissan Consumer Affairs at (800) 867-7669 with any questions concerning eligibility for reimbursement.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
A. If after inspection your vehicle requires the ABS Actuator to be replaced, a rental will be provided while parts are on order.
Q. Is my vehicle safe to drive until it is repaired?
A. If the ABS Warning Light is ON, do not drive your vehicle; park it outside away from structures and other vehicles. Have your vehicle towed to a Nissan dealer by calling Nissan Roadside Assistance at 1-800-225-2476.
If the ABS Warning Light is Not ON, Owners may drive their vehicle at their own discretion, but Nissan urges owners to bring their vehicle to a Nissan dealer as soon as possible to have their ABS actuator inspected.
Q. Is there anything owners can do to lessen this condition?
A. Bring the vehicle to the dealer for inspection as soon as possible if the vehicle is subject to this recall. If the ABS warning lamp continuously illuminates after starting the vehicle, stop driving the vehicle immediately; park it outside away from structures and other vehicles; and have your vehicle towed to the dealership by calling Nissan Roadside Assistance at 1-800-225-2476.
Q. Is there any charge for the repair?
A. No, the repair will be performed for the customer free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A. No, any authorized Nissan dealer is able to perform the recall campaign.