Nissan Driver Assist representative handling a customer call

Nissan Vehicle

Roadside Assistance

Nissan Roadside Assistance is available to owners of a 2016 or newer Nissan vehicle, 24 hours a day, 365 days a year, should the need arise. [[2595]]

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Roadside Assistance Benefits

What we do for your Nissan

Roadside Assistance benefits are available to you 24 hours a day, 365 days a year. Select your model and year below for full details.

Top Roadside Assistance Queries

Have questions?

How can I contact roadside assistance?

To contact roadside assistance, you can call (800) 225-2476 or you can utilize the option to request service online.

Request Roadside Assistance

What does Roadside Assistance cover?

Roadside Assistance benefits are available to you 24 hours a day, 365 days a year, should the need arise for any of the following items: [[2477]]

Flat Tire
Dead Battery
Accident/ Collision (Towing to the closest Nissan dealership)
Emergency Fuel Delivery
Vehicle Lock-out Service
Mechanical Breakdown

How long does roadside assistance last?

As the owner of a 2016 or newer Nissan vehicle, you receive Nissan Roadside Assistance for the first 36 months or 36,000 miles (whichever comes first) from the initial new vehicle delivery date. [[2477]]

What information do I need when I call in for road service?

The road service phone agent will ask you to confirm or provide the following pieces of information:

Name
Call back phone number – (this will also be used as a reference number)
Vehicle Identification Number (VIN)
Location of disablement
Color of vehicle
Exact current mileage
Will you remain with the vehicle when the service provider arrives?
For tow service – The name of the Dealership you wish to be towed to.
For tow service - Will you be riding with the driver to the Dealership?
Does the vehicle go into neutral gear?

Does roadside assistance cover home start?

No.

View owner FAQs

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Additional resources

Next steps

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