Roadside Assistance Benefits

What we do for your Nissan

Roadside Assistance benefits are available to you 24 hours a day, 365 days a year. Select your model and year below for full details.


Top Roadside Assistance Queries

Have questions?

How can I contact roadside assistance?

To contact roadside assistance, you can call (800) 225-2476 or you can utilize the option to request service online.

What does Roadside Assistance cover?

Roadside Assistance benefits are available to you 24 hours a day, 365 days a year, should the need arise for any of the following items: [[2477]]

 

  • Flat Tire
  • Dead Battery
  • Accident/ Collision (Towing to the closest Nissan dealership)
  • Emergency Fuel Delivery
  • Vehicle Lock-out Service
  • Mechanical Breakdown

How long does roadside assistance last?

As the owner of a 2016 or newer Nissan vehicle, you receive Nissan Roadside Assistance for the first 36 months or 36,000 miles (whichever comes first) from the initial new vehicle delivery date. [[2477]]

What information do I need when I call in for road service?

The road service phone agent will ask you to confirm or provide the following pieces of information:

 

  • Name
  • Call back phone number – (this will also be used as a reference number)
  • Vehicle Identification Number (VIN)
  • Location of disablement
  • Color of vehicle
  • Exact current mileage
  • Will you remain with the vehicle when the service provider arrives?
  • For tow service – The name of the Dealership you wish to be towed to.
  • For tow service - Will you be riding with the driver to the Dealership?
  • Does the vehicle go into neutral gear?

Does roadside assistance cover home start?

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